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Frequently asked
questions

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How does one access free basic municipal services?

By applying for the indigent incentive program.

How does one apply for the indigent incentive program?

By visiting the municipal main building and applying for the indigent incentive program.

Who Qualifies for the indigent incentive program?

  • Households with total income of R5000.
  • Must be a South African Citizen.

    • What are the free basic services covered by the Indigent incentice program?

  • Free 50KW of electricity per month.
  • Free 6kl of water per month.
  • 100% rebate on property rates.

    • What are the required documents to apply for the indigent incentive program?

  • Certified ID document of all household members above 18 years.
  • Proof of income.
  • Municipal Statement and electricity meter number.